Transform your Salesforce. Elevate your business.
Why Minded helps businesses like yours implement, redesign, or scale their Salesforce systems so they can leverage the platform to its full potential. We don’t just treat the symptoms, we dig deep and ensure that you’re getting the best possible solutions.
We do take more of an integrated approach to things. Every business is unique. More likely than not, you’ll probably want a blend of different services, integrations, automations, and customizations. Don’t be afraid to reach out and ask questions if there’s something specific you’d like help with.
What can we do for you?
Implementation
We’ll work with you to build an org you’ll love. As seasoned guides, we can lead you by the hand through every step of the process.
We’ll start off with discovery calls to sketch out our roadmap–where we’re going, how long the journey will take, and the logistics of how we’re going to get there. Since this is a full, bespoke implementation, you can expect comprehensive solutions that take into account how your business works. Let’s create something that’s completely customized to your business.
Simplicity is key. We make sure what we build does what it’s meant to in the most straightforward way. By avoiding overdesign and bulkiness, you’re left with a lean, elegant solution with nothing extra to weigh it down.
Configuration & Customization
Off-the-shelf solutions won’t cut it. We tailor your org to suit you and your needs completely.
Do you want a complete redesign? Sure.
Complex automations? Absolutely.
General optimizations to fix inefficiencies? Of course.
Not sure exactly what you want yet? That’s ok, let’s figure it out together.
Business Optimization & General Consulting
Valuable insights, expert recommendations. We identify gaps and fine-tune your processes so your business thrives. We offer business solutions outside of Salesforce too. Whether you’re looking to do some fine-tuning or trying to brainstorm something bold and new, we’ve got you. From little adjustments to big initiatives, we’ve helped our clients upgrade their business by developing practical solutions that just work.
If you’re a leader always thinking about the next evolution for your business, the new ground you’re breaking can feel like being in an unfamiliar country. It’s as intimidating as it is exciting…so many possibilities and paths to explore.
Think of us as your guide. We know the area, we know what we’re doing, we’re here to get you where you want to go. We’ll help you design a strategy and roadmap for the next big thing in your business. It’s serious stuff for sure, but it should also be fun.
Testing & QA
You describe the solution you need and we’ll make sure it does exactly that.
Of course this is a two way street. Though we’ll test every solution rigorously, all our testing can only do so much. The next phase of testing will fall to the one who best understands your business…you. If anything doesn’t work as intended, we can make agile adjustments until you’re fully satisfied.
Your business isn’t static. As it grows and evolves, so do its needs. Solutions can be adapted and updated to keep up with your requirements.
Data Migration
Everything you need migrated and not a byte less. Your business data and processes seamlessly integrated into Salesforce. Though data migration might seem relatively straightforward, we’ve seen databases completely broken by poor migration. It’s not as simple as dragging files from one folder to another.
Not sure where to start? We’ll help you identify any pain points. If your data is spread out over different shared documents, we’ll help you gather, organize, and clean it up so it’s Salesforce-ready.
Dupes got you down? We also offer duplicate management. We have tried and tested techniques that can resolve duplicates efficiently. We can do a mass removal or present them to you for review first.
Managed Services & Support
On-retainer service to provide continuous support. We’ll take care of the logistics so you can focus on business. Just as you’d replace the filter in your HVAC, unclog the drains, vacuum carpets and generally work to keep your home a clean, safe, and comfortable place to live, the same also applies to the system housing your business.
Every system needs some level of ongoing maintenance. New releases and evolving technologies mean that your Salesforce will get periodic updates. We’ll keep you up to date on the latest capabilities and features so your system can evolve in step with your business needs. Maintenance isn’t just upgrading to the latest and greatest. It’s equally important to monitor your system’s health to ensure that it’s working well day to day.
Plus, we can make your reps’ lives easier. If you let us meet your team, we’ll bring you ideas and solutions that guarantee more efficiency. We start by shadowing them as they go through their daily tasks. This is 100% unobtrusive and won’t impede their work at all, they just do their job as normal and narrate their process for us. This gives us insight into what does and doesn’t work for them, what problems they encounter, and what processes could be improved. We’ll provide you high level summaries detailing timelines, budget, and expected benefits. You can decide if you’d like us to take action or not.
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